Why United Facilities?
When you choose to do business with United Facilities, you are partnering with a company that cares and are constantly looking for improvement in every area.
We believe our core values are the basis of great service and customer satisfaction.
Accreditation & Certifications
United Facilities work hard to achieve high standards in all areas of the business and have received accreditation and certifications in the following:
- ISO 9001: 2008
- BICSC
- Construction Online
Customer Relationship Management
Client queries are dealt with by senior management to ensure high quality and prompt response.
All operations are reported to the centralised management hub.
A highly qualified management team comprising of Msc Mechanical Engineer, Bsc Accountant and Bsc Archiving.
Staff & Resources
Staff are provided with the following compulsory qualifications:
- - First Aid
- - Health & Safety and COSHH Training
- - Certificate of courses for each specific position
- - Equipment Training
- - TaskBe monitoring
- - Full uniforms and adequate PPE at all times
Communication
Efficient communication to guarantee reliable and prompt response between client and managerial team.
On-site operators report daily activities updating the central hub of any extra work or emergency through the TaskBe.
The emergency line is provided to all client bases.
Service Innovation
We continuously upgrade our services provided to our clients by survey evaluation.
By participating in international and domestic events we gain the latest knowledge and experience in our industry.
Satisfying your requirement
Satisfying your requirements is paramount.
We will always listen, take account of your views and respond promptly to all your requests.
When changes are needed these will be discussed and documented.
We provide a client-focused customised solution in all services undertaken.
We provide a year-round 24 hours service call-out to our client base.
Our fast response time ensures cost-effectiveness for our clients.